Thomas Arrington, Founder
At 22 Tom sold his PlayStation, his TV and his bike, took out a loan and bought a struggling taxi firm in Cornwall. There was no plan B, just a gut feeling and plenty to learn.
Over two decades that business grew fifteenfold and eventually sold for seven figures. Those years taught him that small daily decisions make or break a company. It was those small calls that carried the business through the shocks of Covid and allowed Tom to support the drivers and the community around them.
After the sale Tom took six months off, then studied at Oxford's Saïd Business School to formalise what those twenty years had actually taught him. Soon after, Tom and his wife Hannah started Arrington Consultancy to be the outside perspective he had wished for early on. Helping owners fix structural problems so their businesses work properly and stop taking over their lives.
Executive Strategy Programme
Strategy, tested against real experience
Tom studied strategy formally after twenty years of running and exiting his own business.
Hannah Arrington, Director of Marketing
Hannah leads the marketing side of the business. She has spent fifteen years working in marketing across some of the UK's most recognised organisations, including the Trussell Trust and the Woodland Trust.
That background taught her the most important lesson in marketing: what you say only works if it matches how you actually operate, and if the right people understand it quickly. In most owner run businesses, marketing is either overcomplicated or completely neglected. Hannah brings it back to something practical. Clear positioning, consistent messaging, and making sure the business comes across as it actually is.
The reason we are here.
This business exists because we learned the hard way.
Early on, an outside perspective would have saved time, money, and a lot of pressure.
Most of the time goes into keeping things running. What moves the business forward gets less attention.
The perspective we needed is the one we now bring.
